Exceptional Talent, Unparalleled Support: Our Promise at Cloud Experts Technologies LLP
We pride ourselves on a team of exceptional professionals, each bringing a wealth of experience and expertise to the table. Our talent pool includes:
- Experienced L1 Customer-Facing Consultants: Your first point of contact for reliable and efficient service.
- Certified Cloud Specialists & Adept Solutions Architects: Ensuring cutting-edge cloud solutions tailored to your needs.
- Proficient Business Analysts & Meticulous QA Test Analysts: Guaranteeing the highest quality in every project phase.
- Seasoned Project Managers: Steering projects towards success with over a decade of hands-on experience.
Our professionals are supported by a robust project execution methodology, ensuring excellence from start to finish.
We boast a highly skilled team comprising experienced L1 customer-facing consultants, certified cloud specialists, adept solutions architects, proficient business analysts, meticulous QA test analysts, and seasoned project managers. Our people's knowledge and expertise are fortified by a well-established end-to-end project execution methodology. Furthermore, our talent pool includes proficient programmers with a minimum of 2+ years of experience, technical architects and leads with 6-15 years of hands-on expertise, and project managers/functional consultants with over a decade of experience.
SUPPORT REQUEST
SKILLS WE HAVE
We boast a diverse range of skills including AI-ML, Angular JS, ASP.Net, Cloud Services (AWS, Azure, IBM, Google, Oracle), Big Data, Business Analysis, DevOps, Digital Marketing, Mobile App Development, Java, Salesforce, SAP, SEO, PHP, Python, ReactJS, and more.
Support Services Tailored for You:
- ♠ Product Support Services : On demand we provide 24/7 support for global deployment of the product, we ensure more resources & quick responses/resolutions during peak usage of your mission-critical applications.
- ♠ Application Support Services : We provide quality and cost effective offshore support in various mode - 24/7 or 16/5 or standard 9/5 support, also weekend support as required.
- ♠ Account Management Services : We have a dedicated Named SPOC Manager for every account, who is creatively engaged with our customers almost on the daily basis , and with daily reposrting as well.
- ♠ Named Technical Engineer : We have a dedicated Named Engineer for every account, who works with the L3 support team to help resolve the issues, also engaged with customers on discussing the issues on daily basis.
- ♠ Product Documentation : We provide services to document the code and the processes which are missing.
- ♠ Product Testing : We provide services to test the release, also write the test cases / scnarios as required.
Why Choose Us?
- Strong Management Focus: We prioritize customer satisfaction in every engagement.
- Breadth of Capabilities: Our diverse skill set meets a wide range of technological needs.
- Flexibility in Engagement: Tailored solutions to fit your unique business requirements.
- Commitment to Excellence: We aim to be your trusted partner, consistently delivering the best in L2/L3 support with proven methodologies, practices, and skills.
We are committed to deliver the best of L2/L3 support solution to our Customers. We endeavour to be a trusted partner through consistent and reliable support by providing best methodologies, practices & skills.
