Walt Labs is currently seeking Cloud Engineers. This support role consists of managing and maintaining uptime of client infrastructure as well as assisting the whole support team.
We don’t care what you look like, where you are from, what you believe in, whether you’re a man or a woman, old or young, whether you are a Star Wars or Star Trek fan … we just want you for your brain!
About You
Able to handle yourself in stressful environments when dealing with business impacting issues;
Deal well with ambiguous or undefined problems; ability to think abstractly and guide others;
Energetic team player who works well across boundaries and readily adapts to change and enjoys rapid development;
Confident in your skills, abilities and willing to share your knowledge, while learning from others; and
Comfortable performing requirements analysis, interfacing with stakeholders of various levels and documenting solutions.
More About Us
Walt Labs provides a concierge-style support experience. We are an Agile shop at the core, with a focus on Continuous Integration and Continuous Deployment. We are the hold your hand, wake us up at midnight, 5-star, real deal support, clients have always wanted. Specialising in Cloud Migrations and Managed Services for any type of infrastructure.
Since starting 7 years ago, Root Level Tech/Walt Labs has over 30,000 customers around the world while still managing to keep that fun, start-up environment! We have some pretty cool company perks and generally like to have fun!
Here’s what you get:
Complete ownership and accountability over the role and functional area
Real transparency into the rest of the company
Ever Changing Tech Stack
Anything you have ever wanted to work on, we work on!
Key Responsibilities:
Assist in architecting and managing all types of growing applications/infrastructure
Monitor alerts/incidents & act immediately on them during shift, be available after hours if on-call.
Follow alerting support communication escalation procedures (ie client communication, RFOs etc)
Be a part of the team meetings & knowledge exchanges.
Working with the entire team to define new efficient practices for current and newly deployed infrastructure.
Contribute to a growing database of documentation surrounding infrastructure and applications hosted.
Analyzes and resolves problems associated with the operating system’s servers, hardware, applications, and software.
Provides product or service technical and engineering information by answering questions and requests.
Working on technology projects to drive them to final succession
Experience:
Building CI/CD pipelines (Jenkins/Codefresh)
Configuration Management experience (Ansible)
Monitoring tools (Datadog, Zabbix, Elk, Grafana, Cloudwatch, Stackdriver, Nagios, etc.)
Hands on with Containerization (Docker) and Orchestration (K8s, Rancher) (minimum 1 year)
Practical production experience using Terraform
Experience using Atlassian JIRA to manage project tasks
Hands on experience with AWS or GCP (minimum 1 year)
Linux Systems Administration
About Walt Labs
Our Purpose is to deliver innovation through emerging cloud technology.
We are a professional organization with a passionate team of hardworking cloud engineers. Providing professional services to all our customers for the application, modernization and cloud strategy. We have worked on a variety of large scale projects. Ranging from migrations of enterprise applications into the cloud to architecting and developing big data ETL pipelines that process hundreds of millions of rows of data. Whatever your project is, we are up for the challenge.
Root Level Technology was established in 2012 as a hosting and managed services provider. After 35,000 customers we understand how to build, manage and maintain your applications and infrastructure.
Project Type:Complex project