Job Details
Job description Answering/Troubleshooting on technical queries and dealing in the US. Analysis, diagnosis and resolution of Application/Server issues on Windows Servers on our Cloud. Ensure customer satisfaction and perform quality work on all services requests. Diagnose and quickly resolve a wide range of Windows and applications problems to help minimize downtime. Troubleshooting and Maintenance of Terminal Servers. Deployment of service releases, patches, requests and customization. Skills Attributes: Excellent Communications skills to handle US Customers. Basic knowledge of Windows Server, Cloud Technology and Virtualization. Ability to work both independently and as part of a team. Qualification: Graduation ? (B.Tech/B.sc Computers) , cut off 70% HSC % ? cut off 70% SSC % ? cut off 70%